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Chartbook LLC is dedicated to providing reliable, secure administrative and operational solutions for healthcare professionals and staffing partners. If you are experiencing technical issues, have questions about your account, or need assistance using the Chartbook app, our support team is here to help.

Our support staff is available Monday through Friday, 8:00 AM – 5:00 PM EST.

Submit a Support Request

Please fill out the form below to submit a support ticket directly to our team. We aim to respond to all inquiries within 24 business hours.

Send us a message
 and we’ll get back to you shortly.

Frequently Asked Questions (FAQs)

How do I reset my password?

If you are locked out of your account, open the Chartbook app on your mobile device, tap Forgot Password on the login screen, and enter your registered email address. You will receive an automated link to reset your credentials.

What should I do if the app is not loading properly?

First, ensure your device is connected to a stable internet or cellular network. Force-close the app and reopen it. If the issue persists, verify that you have updated to the latest version of Chartbook in the App Store, or contact our team at solutions@chartbook.net.

How do I update my profile or contact information?

Log in to the Chartbook app, navigate to your Account Settings tab, and select Edit Profile. Update your phone number or email and tap Save Changes.

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